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Episode 5 / 12
Quality Management: each record with its proof
Controlled documents, training, delegation logs, deviations and CAPAs, with an electronic signature on every decision that matters.
About this episode
Your day
- Quality work is procedures, training, delegation, deviations and CAPAs. And each one needs proof.
- In MAESTRO, Quality Management keeps them together, with electronic signatures on the decisions that matter.
Documents
- Start with a controlled document. Create version two, send it to review, then approve and release.
- That one signed step retires version one, cancels its open training, and assigns version two to the roles that require it.
Training
- The Training Matrix links roles to documents. Preview who would be assigned, then apply.
- Each person reads, passes the quiz if one is required, and attests with their password.
- The compliance report shows who is current, and each person has a training transcript.
Delegation
- The delegation log records which tasks the investigator hands to each person at a site.
- The investigator signs it in MAESTRO. Or you record a signature made elsewhere, and where it is filed.
- And the register opens with a red panel: active sites with no delegation log in force.
Events
- A deviation gets a reference number, a category and an impact level. Closing it must be signed.
- Your organization can require a CAPA before a deviation of that severity closes.
- A CAPA holds its root causes, its actions, and a check that they worked. Its closure is signed too.
- Root Cause Trend then shows, quarter by quarter, which causes keep coming back.
- Documents, deviations and CAPAs are archived with a reason, never deleted. Their changes are written to the audit trail.
Quality Management in MAESTRO: documents, training and CAPAs, each with its proof.
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